Novatia Team (2)

Who are Novatia?

Novatia is a leading independent specialist in ICT and Education.

Founded in 2003, we are a team of experienced, passionate ICT consultants and specialists who work solely in UK Education.

We’re known for taking our passion, knowledge and experience of ICT to make a real difference to learning outcomes in Education. As a result, “Novatia” is synonymous with consistent, excellent ICT solutions which facilitate ongoing improvements in Education.

Our clients know that we listen to their needs and opinions. We frequently exceed our customers’ expectation, adding extra value to each initiative. This is because our whole business is oriented around our customers, discovering and meeting their needs.

We are easy to engage with, straight forward in our pricing, respectful of our clients and each other and, above all, our clients completely trust us to deliver what we have said we will, when we said we will, within budget.

It’s no surprise, therefore, that our clients stay with us for a long time.

We have a proven track record. We have worked with over 250 clients in UK Education and been the ICT partner for over 60 new school builds.

Our clients include Ofsted, the Department of Education, multi-academy trusts (MATs), secondary schools, FE colleges, University Technical Colleges (UTCs), studio schools, free schools and universities, and large UK construction firms who build our Educational facilities within both the Priority Schools Building Programme (PSBP) and the EFA Regional Framework.

We are Novatia. We’d love to hear from you.

Our Values


We are passionate about our commitment to excellence. We listen carefully to our customers' needs to ensure consistent delivery of high-quality solutions and services.


We are ‘Novatia People’ working together with a shared purpose, always showing respect for the environment, our customers, our suppliers, and our colleagues.


We are honest, dependable and ethical. We value the wellbeing of individuals and work hard to build trust through our words, actions and results.


We value partnerships and teamwork; tackling challenges constructively, endeavouring to add value. We pride ourselves in being both accessible and approachable.


We are a creative organisation with insight, imagination and innovation at the very heart of our business. We aim to bring thought leadership to our customers' sustainable use of ICT.

Meet the Team

Novatia aims to be a market leader in ICT in Education and one of the ways we differentiate ourselves from the crowd is through our team.

You can be assured that Novatia's Education ICT consultants are all fully aware of the sensitivities surrounding learning transformation projects and work incredibly hard to ensure sustainable improvements.

We believe that your trust in us will be based on the credibility of our people. Due to this we never hire salespeople and you will always have access to a Novatia Director. But don't just take our word for it, use the scrolling button below to meet each member of the Novatia team.

Richard Sambrook Smith

Managing Director

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Alexandra Wood

Operations Director

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Mark Conboy

Finance Director

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Leah Burton

Quality & Office Manager

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Joseph Frampton

Questa Service Desk Engineer

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Jan Harrison

Data Consultant

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Charlie Huskins

Project Manager

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Andrew Martin 

Principal Consultant

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Lauren Paine

Consultant Marketing Manager

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David Allison

Project & Marketing Officer

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Azucena Román-Lesma

Finance & Procurement Officer

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Jim Shelston

Senior Project Manager

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ICT Consultant

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Quality and Environmental Management Systems

Delivery of your projects to the highest standards, in a secure environment and in an environmentally sensitive way is fundamental to the success of our approach. To provide you with the validation of our approach our Quality & Environmental, and Security Systems are certificated by BSI to ISO9001, ISO14001 and ISO27001.


Of course it's ultimately the high standards of the people at Novatia who deliver our projects who make quality happen using their thoroughness, judgement and attention to detail. ISO9001 provides the sustainable framework through which we deliver your projects in a repeatable, high quality manner.

We want you to hear about the standard of our work from our clients. Like you, we're a learning organisation so we're never complacent and always looking for ways to improve what we do. Everything we do is peer-reviewed and overseen by a Novatia Board Director before we release it and we actively seek feedback throughout our engagement to make sure you're completely happy. Regular management reviews ensure that best practise and enhanced ideas are applied across all projects - meaning that you benefit from the on-going learning of Novatia.


We take our Corporate Social Responsibility very seriously and actively work to ensure that Novatia's business activities do not have a negative impact on the planet.

As well as being ISO14001:2015 certified we actively measure and manage our Carbon Footprint though a range of Environmental Measures ranging from home working to train travel. We also neutralise our residual Greenhouse Gas (GHG) emissions in partnership with Tree Appeal.


Providing you with the confidence that your information and data will be held and handled securely is essential – especially within the context of an educational environment and the sensitivities surrounding young people’s data. We take our responsibility in this respect very seriously and our systems are certified by BSI to ISO27001:2013 – ensuring that we take a strategic approach to your data security that then flows through the operational delivery of our projects.

Frameworks we’re on

Novatia crown commercial service supplierNovatia is on a range of UK Government Frameworks that provide you with OJEU compliant mechanisms to procure our services for larger value projects.


RM3745 Management Consultancy (Lot 8 - ICT)
We have been appointed by the CCS to the RM3745 Framework to provide management consultancy services. The Framework is available to all central Government departments, Local Authorities, Multi-Academy Trusts, schools, Academies and all other educational organisations. 

Contingent LabourONE (Supplier)
As a supplier to the Contingent LabourONE Framework we provide UK Government Departments, including the Department for Education and Ofsted, with interim resources. 

Our numbers speak for themselves